Re: Factory Protection Plan!
MJtrac,
Do you insure your house? The FPP plan is insurance. If the customer has a problem with their turbine, the FPP pays for itself. Obviously, if the customer has no issue, then they wasted money. That is insurance 101. I am not sure why this is confusing to you.
CPST only offers their FPP to 9 years, because they have crunched the numbers and know that they can make money insuring the units the first 9 years. They don't offer 20 year warranties because at that point, the turbines would start to require overhaul work. This is not some sort of scam though, there aren't a lot of 200,000 mile warranties on cars (at least not any legitimate ones).