Its totally dishonest and I was wandering what recourse the patient has when dealing with this. Semi judicial body like the rent control board that they have for rental ,problems or other. We need some kind of impartial arbitration process to deal with these issues or they will just get worse. Note that this is not new. Over 10 years ago, my wife needed ankle surgery. She was having considerable difficulty walking and prolonging the situation would just make the problem worse. She was on a waiting list with a 2 year wait. What they did not teller till we pushed and complained was that in another municipality 30 minutes away from us, she could have the operation done in 2 months.
This IMO was totally dishonest of the health care system to say the least. Letting a patient suffer while knowing that they can get what they need a lot sooner 30 minutes away.