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How To Get A New PasswordStep One: Click the "Forgot Password?" link  Step Two: Enter your email address and click "Send Password"  Step Three: Find the new password we emailed you, then Copy it and Paste it into the Password field at Sign In.  IMPORTANT: The reason the above steps are necessary is that, for obvious security purposes, customer passwords are encrypted in our database, so we don't have access to them, meaning we can't just look them up upon request. So, when you call for assistance, we will be happy to help you with the above process of getting a new password, but please understand that you won't be able to just call or email us and expect us to be able to find your password and give it to you. |
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