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Strong Sell
So, it looks like a power surge took out my 2 DVR's...Came home Thursday night and both HD's of my HR 34's seem to been wiped clean. Called DirecTv and after 10 minutes of the "tech" reading from her script, was told I needed replacements. I asked to be upgraded to the HR 44. Was told "I wasn't authorized for a hardware upgrade". I said "fine" and politely told her I wanted to cancel my service and was immediately put in touch with a gentleman in DIrecTV's customer retention dept. After explaining my issue and agreeing to the fact that I've been a loyal 14 year after "Kyle" thanked me, I was able to score 2 genie HR 44's, delivered and installed the next day, (Saturday), with the monthly rental fee going from $6 to NOTHING a month, and when I balked at that deal, Kyle threw in Sunday Ticket, HBO and Showtime FREE FOR THE NEXT 2 years. My bill went from $105 to $85 a month and all I had to do was promise I would stay with them for the next two years!! LOL!!! We're the fuck would I go and get that deal!! And THAT, Dreamers, is why TiVo will NEVER become popular. |
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Msg # | Subject | Author | Recs | Date Posted |
121289 | Re: So, it looks like a power surge took out my 2 DVR's... | tivonomo | 0 | 7/28/2014 4:34:02 PM |